Delivery Options and Costs

Most of our products are available for next business day delivery from when your order is placed (excluding public holidays), provided it is in stock.

Products available for delivery within 3 – 5 business days of your order being placed are usually furniture, large technology items, safes and some business machines.

To find out the expected delivery of a product, or if a product is out of stock and unavailable for delivery, please check the product details page before you place your order. You can also view this information in the Shopping Basket after you have added products to your order.

We are unable to deliver furniture as part of our next business day delivery service. These products are delivered using specialised couriers who will contact you prior to delivery with an expected delivery time. Any items that are not available for next day delivery will be highlighted on the product page. Furniture items may be subject to additional delivery charges.

When Will My Item Be Delivered

Products will be delivered by a courier Monday to Friday, between 9:00 am and 5:30pm. Unfortunately you are unable to request a specific delivery time.

Depending on the day and time your order is placed, please refer to the table below for expected delivery days. If you place your order on a public holiday, your products will take an additional business day to arrive.

Expected next business day arrival day based on time and day order was placed

Day order placed Ordered before 3:30pm Ordered after 3:30pm
Monday Tuesday Wednesday
Tuesday Wednesday Thursday
Wednesday Thursday Friday
Thursday Friday Monday
Friday Monday Tuesday
Saturday Tuesday Tuesday
Sunday Tuesday Tuesday

For any item(s) that are out of stock at the time the order is placed, we do aim to deliver these to you within 10 days.

Please contact our friendly customer care team who will be able to assist you with a more accurate date.

If you are absent or unable to sign for your delivery, other people in your office can also accept and sign for your delivery on your behalf.

If there is no one available to accept your delivery the carrier will attempt to deliver your order the following day. They will attempt delivery on three occasions and if the delivery is not completed the order will be returned to us.

Can I Have A VAT Invoice.

Invoices will be emailed to your registered email address within 48 hours of delivery. If you pay by card you will still receive an invoice as a receipt for your transaction.

Can I Request A Catalogue

Sure,  subject to availability.

Returning My Purchase

Please see our returns page.

I Have Requested A Refund

Your refund or credit note will be issued within 14 days from the initial request to return your item. If you have not received your refund after 14 days please contact o on 0330 043 1957.
Unfortunately we are unable to refund the delivery charge for an unwanted item.

Do You Take Used Cartridges For Recycling

At the present time we do not offer a cartridge recycling scheme.

Do You Offer Large Scale Printers

The printers offered for sale on this site are for small to medium sized offices. We can supply and install a leased machine with contracted pay per click facilities. Please contact us: [email protected] or 0330 043 1957.